Este estudo de caso explora como os educadores de professores usam tecnologias digitais no ensino de Arte e Design (A & D) em um país em desenvolvimento. Utiliza entrevistas semi-estruturadas e observações não participantes para recolher dados qualitativos de formadores de professores em duas instituições de formação de professores no centro do Uganda. Para compreender o uso real das tecnologias pelos professores formadores na sala de aula A & D, a análise dos dados utilizou conceitos da teoria de recursos e apropriação de van Dijk (RAT) e a estrutura TPACK de Mishra e Koehler. Os resultados indicam que a baixa competência digital entre os formadores de professores e o acesso insuficiente a hardware, software e Internet apropriados significa que os educadores de professores de A & D em Uganda só ocasionalmente usam tecnologias digitais na sala de aula. Em vez de, os professores educadores usam software não profissional, como o Microsoft Office, para ensinar assuntos de Arte e Design. As descobertas confirmam ainda mais a consciência limitada dos educadores de professores sobre a relação entre tecnologia, pedagogia e conhecimento de conteúdo na sala de aula de Arte e Design. O acesso insuficiente a recursos, habilidades e conhecimentos digitais adequados explica o baixo uso criativo de tecnologias digitais no ensino de lições de A & D.
Doi: 10.7577 / njcie.3313
Revista Internacional de Educação e Desenvolvimento usando Tecnologia da Informação e Comunicação
(IJEDICT), 2019, Vol. 15, Issue 1, pp. 133-149
Desenvolver a competência digital dos professores: abordagens para Arte e Design
professores educadores em Uganda
Wycliff Edwin Tusiime e Monica Johannesen
Universidade Metropolitana de Oslo, Noruega
Bjork Gudmundsdottir
Universidade de Oslo, Noruega
RESUMO
Uma compreensão profunda de como projetar um professor
educadores (TEs) desenvolvem competências digitais em instituições de formação de professores no Uganda. O estudo
usa perspectivas dos recursos de Jan van Dijk e teoria da apropriação como uma lente conceitual
entender como a arte e o design TEs desenvolvem competência digital para o ensino em Uganda. baseado
em um estudo de caso, entrevistas semi-estruturadas e observações não-participantes foram
empregado para coletar dados qualitativos de vinte e quatro informantes que foram intencionalmente selecionados.
Os informantes incluíram dez TEs, dez professores estagiários e quatro administradores de dois professores
instituições de formação no centro de Uganda. As descobertas indicaram que os TEs de arte e design
competência digital por meio de abordagens formais, como o desenvolvimento profissional contínuo
e treinamento pré-serviço, e abordagens informais, tais como colaboração, auto-aprendizagem e
repetição. Os resultados empíricos contribuem para o corpo de conhecimento existente e fornecem uma
compreensão do desenvolvimento da competência digital dos professores no Uganda.
Palavras-chave: Competência Digital dos Professores, Formação de Professores, Educação em Arte e Design,
Uganda
INTRODUÇÃO
O mundo assistiu a uma rápida digitalização da educação na última década (União Europeia,
2013; Farrell et al. 2007). Em particular, tem havido um interesse crescente na integração das tecnologias digitais
tecnologia na educação. Esse interesse tem sido frequentemente baseado na suposição de que
tecnologias para melhorar a qualidade da educação (Toit, 2015; UNESCO, 2009;
Trucano, 2005). Em Uganda, esse interesse resultou em investimentos feitos pelo governo, seus
parceiros e particulares para aumentar a disponibilidade de tecnologias digitais em
escolas e apoiar a pedagogia orientada para a tecnologia nos programas de formação de professores (Uganda,
2014; Mutonyi & Norton, 2007; Farrell, 2007; Uganda MoES, 2006). No contexto deste global
desenvolvimento tecnológico, as atividades tradicionais de ensino estão sofrendo intensa pressão
o rápido desenvolvimento de tecnologias digitais (Säljö, 2010; Mishra & Koehler, 2006). No
contexto deste estudo, arte e design educação, que está preocupado com o processo de ensino
e aprender a criar e produzir trabalhos nas artes visuais e performáticas (Educação Artística
Partnership Working Group, 1993), foi transformado em todos os níveis pelas tecnologias digitais.
Davis (2002) observa que a arte ea criação de design, seja no mundo profissional ou nas escolas, é
muitas vezes auxiliado por programas de computador que permitem aos artistas criar e manipular eletronicamente
imagens. Esta é uma nova possibilidade para a natureza da arte e, portanto,
requer programas de educação em arte e design para desenvolver a competência digital dos professores (TDC)
eles podem aplicar tecnologia em seus ensinamentos.
A competência digital exige um conjunto de competências operacionais, informativas e estratégicas (van Dijk,
2005). Nos últimos anos, estudos (Hasniza et al., 2013; Chai et al., 2013) relataram que o
O uso efetivo da tecnologia digital no ensino requer que os professores desenvolvam
tecnologia (hardware e software digital), pedagogia (métodos de ensino), conteúdo
assunto a ser ensinado), ea intersecção destes. Consequentemente, neste estudo, argumentamos
que a competência digital dos professores (CDT) pode ser melhor desenvolvida quando os professores
aplicar o conhecimento gerado a partir das relações entre tecnologia, educação e conteúdo
sua prática. Este conhecimento composto também é conhecido como tecnológico, pedagógico e
conhecimento de conteúdo (TPACK), uma abordagem teórica que foi desenvolvida por Mishra & Koehler
(2006) e forma o conceito de CDT neste estudo.
O desenvolvimento do TDC é uma prioridade para muitos programas de formação de professores em todo o mundo. Na Europa, por
Por exemplo, isso é amplamente refletido na reforma, políticas e estruturas educacionais do governo.
(Ferrari, 2012; Comissão Europeia, 2007; OCDE, 2003) e vários estudos científicos
(Gudmundsdottir & Vasbø, 2017; Erstad, 2015; Johannesen, Øgrim & Giæver, 2014; van Dijk,
2012). Na África, Makoe (2012) observa que os professores devem ser treinados em como usar novas
tecnologias e integradas em sua própria prática, enquanto Gudmundsdottir (2010) pede uma
enfoque político na abordagem das graves desigualdades digitais dentro e fora da escola
ambiente para aumentar a competência digital. Segundo Gudmundsdottir (2010), o objetivo é
garantir que a tecnologia seja percebida como um complemento, mas como parte integrante do currículo.
Do mesmo modo, a Política Nacional de Informação, Comunicações e Tecnologia (TIC) do Uganda para
educação (Uganda, MoES, 2006) define um quadro de currículo e formação de professores que
facilita e orienta o desenvolvimento e integração da tecnologia digital em todos os aspectos da
setor de educação. A política reconhece o papel crucial dos professores na implementação de
iniciativa da reforma educacional e, portanto, ressalta que deve ser dada ênfase ao desenvolvimento de
de acordo com o currículo que os professores devem seguir para garantir que o melhor uso seja feito
de ferramentas digitais.
Contudo, embora Uganda, como outras nações, tenha sido reconhecido por seus esforços para integrar
tecnologia digital na formação de professores (UNESCO, 2015; 2014), o uso ainda é embrionário
estágio dois à falta de políticas eficazes, infra-estrutura básica (eletricidade, dispositivos, Internet),
recursos financeiros e capacidade docente (Ndiwalana & Tusubira, 2012). Por quase dez anos,
estudos em Uganda continuam a revelar uma lacuna entre a tecnologia disponível nas salas de aula e
capacidade dos professores de usar essa tecnologia em programas de formação de professores (Nakintu & NeemaAbooki, 2015; Andema, Kendrick e Norton, 2013; Luwangula, 2011; Hennessy et al., 2010;
Andema, 2009). Os estudos acima relatam um uso limitado da tecnologia digital no professor de Uganda
programas de educação. Moroever, observou-se que a maioria dos professores não pode
até mesmo usar os recursos digitais como ferramentas de instrução dois para habilidades digitais inadequadas
(Bagarukayo, 2018; Wamakote, 2010; Nakabugo et al., 2008). Com referência específica ao campo
da educação em arte e design em Uganda, quase não existem estudos documentados sobre como o professor
educadores (TEs) desenvolvem competência digital. Portanto, é importante para nós investigar como a arte
e projetar TEs desenvolvem competência digital (TDC) dentro de instituições de treinamento de professores (TTIs) em
Uganda, tendo em conta os desafios prevalecentes, como observado anteriormente. Na próxima seção, apresentamos o
debates existentes sobre o desenvolvimento do TDC na formação de professores.
Desenvolver a competência digital dos professores (TDC) na formação de professores
Formação de professores
alunos professores para suas práticas futuras (Krumsvik, 2014: 273). Além disso, o juiz e O'Bannon
(2008) observam que estudos anteriores têm sublinhado o problema da falta de
competência, o que significa que eles não podem atuar como mentores competentes para seus alunos.
2019
International Journal of Education and Development using Information and Communication Technology
(IJEDICT), 2019, Vol. 15, Issue 1, pp. 133-149
Developing teachers’ digital competence: approaches for Art and Design
teacher educators in Uganda
Wycliff Edwin Tusiime and Monica Johannesen
Oslo Metropolitan University, Norway
Bjork Gudmundsdottir
University of Oslo, Norway
ABSTRACT
The aim of this study is to establish an in-depth understanding of how art and design teacher
educators (TEs) develop digital competences in teacher training institutions in Uganda. The study
utilizes perspectives from Jan van Dijk’s resources and appropriation theory as a conceptual lens
to understand how art and design TEs develop digital competence for teaching in Uganda. Based
on a case study design, semi-structured interviews and non-participant observations were
employed to gather qualitative data from twenty-four informants who were purposively selected.
The informants included ten TEs, ten teacher trainees and four administrators from two teacher
training institutions in central Uganda. The findings indicate that art and design TEs develop
digital competence through formal approaches, such as continuous professional development
and pre-service training, and informal approaches, such as collaboration, self-teaching and
repetition. The empirical findings contribute to the existing body of knowledge and provide an
understanding of the development of teachers’ digital competence in Uganda.
Keywords: Teachers’ Digital Competence, Teacher Education, Art and Design Education,
Uganda
INTRODUCTION
The world has witnessed a rapid digitalisation of education in the past decade (European Union,
2013; Farrell et al. 2007). In particular, there has been growing interest in the integration of digital
technology in education. Such interest has often been premised on the assumption that digital
technologies have great potential to improve the quality of education (Toit, 2015; UNESCO, 2009;
Trucano, 2005). In Uganda, this interest has resulted in investments made by the government, its
development partners and private individuals to increase the availability of digital technologies in
schools and to support technology-driven pedagogy in teacher education programmes (Uganda,
2014; Mutonyi & Norton, 2007; Farrell, 2007; Uganda MoES, 2006). In the context of this global
technological development, traditional teaching activities are coming under intense pressure from
the rapid development of digital technologies (Säljö, 2010; Mishra & Koehler, 2006). In the
context of this study, art and design education, which is concerned with the process of teaching
and learning how to create and produce work in the visual and performing arts (Arts Education
Partnership Working Group, 1993), has been transformed at all levels by digital technologies.
Davis (2002) notes that art and design-making, whether in the professional world or in schools, is
often aided by computer programs that allow artists to electronically create and manipulate
images. This new possibility raises aesthetic questions about the nature of art and therefore
requires art and design education programmes to develop teachers’ digital competence (TDC) so
they can apply technology in their teaching.
134 IJEDICT
Digital competence requires a set of operational, informational and strategic skills (van Dijk,
2005). In recent years, studies (Hasniza et al., 2013; Chai et al., 2013) have reported that the
effective use of digital technology in teaching requires teachers to develop knowledge of
technology (digital hardware and software), pedagogy (methods of teaching), content (actual
subject matter to be taught), and the intersection of these. Consequently, in this study we argue
that teachers´digital competence (TDC) can best be developed when teachers understand and
apply knowledge generated from the relationships between technology, pedagogy and content in
their practice. This compound knowledge is also known as technological, pedagogical and
content knowledge (TPACK), a theoretical approach which was developed by Mishra & Koehler
(2006) and forms the concept of TDC in this study.
Developing TDC is a priority for many teacher education programmes worldwide. In Europe, for
instance, this is widely reflected in government education reform, polices and frameworks
(Ferrari, 2012; European Commission, 2007; OECD, 2003) and a number of scientific studies
(Gudmundsdottir & Vasbø, 2017; Erstad, 2015; Johannesen, Øgrim & Giæver, 2014; van Dijk,
2012). In Africa, Makoe (2012) notes that teachers must be trained in how to use new digital
technologies and integrate them into their own practice, while Gudmundsdottir (2010) calls for a
policy focus on addressing the severe digital inequalities within and outside of the school
environment to increase digital competence. According to Gudmundsdottir (2010), the aim is to
ensure that technology is perceived not as an add-on but as an integral part of the curriculum.
Similarly, the Uganda National Information, Communications and Technology (ICT) Policy for
education (Uganda, MoES, 2006) sets a framework of curriculum and teacher training that
facilitates and guides the development and integration of digital technology in all aspects of the
education sector. The policy recognises the crucial role of teachers in implementing any
education reform initiative and accordingly points out that focus must be put on developing TDC
in line with the curriculum that teachers are expected to follow to ensure that the best use is made
of digital tools.
However, although Uganda, like other nations, has been recognised for its efforts to integrate
digital technology in teacher education (UNESCO, 2015; 2014), the use is still at the embryonic
stage due to a lack of effective policies, basic infrastructure (electricity, devices, Internet),
financial resources and teacher capacity (Ndiwalana & Tusubira, 2012). For almost ten years,
studies in Uganda continue to reveal a gap between the technology available in classrooms and
teachers’ abilities to use this technology in teacher education programmes (Nakintu & NeemaAbooki, 2015; Andema, Kendrick, & Norton, 2013; Luwangula, 2011; Hennessy et al., 2010;
Andema, 2009).The above studies report a limited use of digital technology in Uganda’s teacher
education programmes. Moroever, it has also been noted that the majority of teachers cannot
even use the available digital resources as instructional tools due to inadequate digital skills
(Bagarukayo, 2018; Wamakote, 2010; Nakabugo et al., 2008). With specific reference to the field
of art and design education in Uganda, there are hardly any documented studies on how teacher
educators (TEs) develop digital competence. It is therefore important for us to investigate how art
and design TEs develop digital competence (TDC) within teacher training institutions (TTIs) in
Uganda given the prevailing challenges as earlier noted. In the next section, we present the
existing debates on the development of TDC in teacher education.
Developing teachers’ digital competence (TDC) in teacher education
Teacher education today must consider the pedagogical use of digital technology to prepare
student teachers for their future practice (Krumsvik, 2014:273). Moreover,Judge and O'Bannon
(2008) note that previous studies have underlined the problem of teachers’ lack of digital
competence, which means that they cannot act as competent mentors for their students.
Developing teachers digital competence in Uganda 135
Similarly, Aduwa-Ogiegbaen (2014) indicates that studies in Africa have revealed that the
majority of teachers lack essential technological knowledge and need extensive professional
development to apply technology in teaching. In addition, Kirschner and Davis (2003) suggest
that teacher education should focus on developing TDC so new teachers do not have to spend a
great deal of time and energy enhancing their digital competence when starting their careers. In
Uganda, teachers often fail to relate what they have learnt about digital technologies to their own
practice (Uganda MoES, 2008).
Developing TDC does not solely involve educating teachers in understanding and using various
emerging technologies that are relevant to their professional practice (Lund et al., 2014; van Dijk,
2005). Lund and his colleagues submit that it involves making teachers capable of using digital
technology and learning resources in productive ways to transform their knowledge into
discipline-specific didactics, classroom management techniques and assessments of how
students productively use available digital resources. Van Dijk (2005) concurs and adds that
people should be constantly learning digital skills through practice, which he suggests as, “the
breeding ground of all digital skills” (p.90). He argues that the idea that digital skills are learned or
should be learned in computer classes is a fallacy, claiming that these are not the most important
ways of learning computer skills but rather provide a solid basis for digital skill development.
Røkenes and Krumsvik (2014) note that, in technology training situations, two or more student
teachers collaborate by engaging in a common task in which each individual depends on and is
accountable to each other to maximise their own and other’s learning. So and Kim (2009) and
Koehler et al. (2007) add that collaborative approaches help teachers make intimate connections
between technology, pedagogy and content. As active and constructive processes (Laurillard,
2009; Smith & MacGregory, 1992), collaborative practices in teacher education enable teachers
to easily develop new knowledge and competences, which later are used to create new meaning.
In countries like Uganda where teachers still report limited access to digital technologies
(Andema, Kendrick, & Norton, 2013), collaboration remains a suitable approach to developing
TDC, as teachers can collaborate and share the few digital resources available.
In addition, research indicates that teachers’ experiences and practices with technology influence
the successful development of TDC (Benali et al., 2018; U.S National Center for Education
Statistics, 2000; Lau & Sim, 2008; Russell et al., 2003, Kaasbøll, 2014). Kaasbøll notes that when
technology users are properly trained in the pedagogical use of digital technology and continue to
practice through repetition, the skill becomes automated and can enhance digital competences.
Similarly, the U.S National Center for Education Statistics (2000) reported that teachers with less
teaching experience were more likely to integrate computers with their teaching than those with
more experience. However, Lau and Sim (2008) found that the latter use computer technology in
the classroom more than the teachers with less experience. Although findings from the two
studies are contradictory, the primary reason could be that, in both cases the teachers’
experience and continuous practice with computer technology enhanced their digital
competences for pedagogical purposes. In Uganda, teacher education programmes are
frequently criticised for their failure to provide teachers with the necessary hands-on training to
utilise digital technologies pedagogically (Uganda, 2014; Mutonyi & Norton, 2007).
Furthermore, modelling has traditionally been used in teacher education around the world to
develop digital competence (Dorgu, 2015). While the approach is criticised for hindering
creativity, as the students only mimic their teacher (Dorgu, 2015), it helps students develop
interest and motivation through their active participation in the teaching and learning process (van
Dijk, 2005). This might be a challenge in Uganda, where there are more students than teaching
resources like computers and related instructional materials like textbooks (Nakabugo, OpolotOkurut, Ssebbunga, Maani, & Byamugisha, 2008 ).
136 IJEDICT
Equally important, traditional teaching curricula and training programmes can enhance digital
skills and help develop TDC. In particular, digital technologies enable interactions between
educators and students, provide multimedia interfaces that facilitate learning and increase
flexibility in the delivery of training (UN, 2018). Though this is important, many developing
countries like Uganda still demand the development and integration of subject-based digital
curricula into teacher education programmes (Uganda, 2014). In their study, Ndawula et al.
(2013) indicate that some teachers had no ICT training component in their professional teacher
education programmes. Instead, ICT as a separate subject was recently introduced to secondary
education and is offered at some TTIs.
Overall, the body of knowledge presented above reflects a few approaches to developing TDC in
teacher education. However, there is limited evidence on the development of TDC in teacher
education in Uganda and in the field of art and design in particular. This knowledge gap, in
addition to inadequate access to digital technologies, calls for further studies to establish how
TDC is developed in Uganda’s teacher education programmes. Thus, the following objective and
research question guide this study:
Objective of the Study
To establish an in-depth understanding of how art and design teacher educators (TEs) develop
digital competences in teacher training institutions in Uganda.
Research Question
How do art and design TEs develop digital competence for teaching in TTIs in Uganda?
THEORETICAL FRAMEWORK
In this study, we draw on perspectives from van Dijk (2005) resources and appropriation theory,
which has previously been used to describe how multi-faceted theorizing the digital divide is (van
Dijk, 2017). The core idea of the theory is the particular relationships between four circumstances
(categorical inequalities, resource distribution, access to ICTs and participation in society) in a
process of creating digital inequality when using digital technologies. Van Dijk (2005, p.15)
summarised the relationship in the following way:
1. Categorical inequalities (personal and positional) in society produce an unequal
distribution of resources. The personal categorical inequalities are age, gender,
race/ethnicity, intelligence, personality and health, whereas the positional categorical
inequalities include labour position, education, household and nation.
2. Unequal distributions of resources (temporal, material, mental, social and cultural) cause
unequal access to digital technologies.
3. Unequal access to digital technologies also depends on the characteristics of these
technologies and brings about unequal participation.
4. Unequal participation reinforces categorical inequalities and unequal distributions of
resources.
In this study, we focus on “access” to digital technologies as the component of the theory that can
help us understand how art and design TEs develop TDC for teaching in Uganda’s TTIs. Van Dijk
(2005, p.21) addresses four kinds of “access” to digital technologies as shown in Figure 1,
namely:
Developing teachers digital competence in Uganda 137
motivational access (motivation to use digital technology), material or physical access
(possession of computers and internet connections or permission to use them and their
contents), skills access (possession of digital skills: operational, informational and strategic
skills) and usage access (number and diversity of applications, usage time).
Subsequently, these stages are recursive, as they return, wholly or partly, with new technology or
innovation.
Figure 1: Model of successive kinds of access to digital technologies
Source: van Dijk, 2005, p.22
According to van Dijk (2005), to appropriate a new technology, one must first be motivated to use
it. Motivational access relates to attitude and the intention to accept and learn the requisite skills
and uses of new digital technologies. Motivation is often affected by social, cultural, mental or
psychological factors, including lack of interest, time, money, skills and self-confidence (van Dijk,
2017). Van Dijk argues that, when sufficient motivation is developed, one should be able to
develop physical access.
Van Dijk (2005) describes material or physical access as possession of or access to hardware,
operational software or other digital technologies as well as permission to use them (for instance,
user names, passwords and membership). Physical access can occur at work, school or public
places such as libraries and internet cafes, as well as at home or in transit on a laptop, PDA or
mobile phone. Physical access to digital technology is mostly influenced by one’s income, among
other factors like level of education, age and gender. According to van Dijk (2005), having
material or physical access is a necessary condition for the development of the requisite digital
skills to use technology.
Van Dijk (2005, p.73) defines digital skills as a collection of skills needed to operate digital
technologies like computers and their networks: to search for and use information for one’s own
purposes. He divides the concept into three types of skills: operational skills (skills used to
operate hardware and software), information skills (skills needed to search, select, process and
evaluate information from computer and network sources) and strategic skills (capacities to use
digital sources to achieve specific and general goals). Further, he acknowledges that the
USAGE ACCESS
- Frequency
- Diversity
DIGITAL SKILLS ACCESS
- Strategic
- Informational
- Operational
MATERIAL
ACCESS
MOTIVATIONAL
ACCESS
Next innovation
138 IJEDICT
development of digital skills can occur through formal and informal approaches. Formal
approaches in this context refer to organised and structured training systems with learning
objectives in school or the workplace. On the other hand, informal approaches denote developing
digital skills from daily experiences and interest. Consequently, the development of digital skills is
often a matter of learning through practice, by trial and error, and with help from peers (van Dijk,
2005).
Furthermore, van Dijk (2005) argues that, even given sufficient motivation, physical access and
digital skills are necessary but not sufficient conditions for actual use. A user must also have the
need, occasion, obligation, and time to actually use technology. Usage can either support or
impede access and is determined by properties of digital technology related to hardware,
software and content. The technological properties of digital technology related to hardware and
software are complexity, expense, network effects, multiple facets and multiple functions, while
those related to content are approachability, usability, information overload, culture and language,
relevant information and conditional access (van Dijk, 2005, p.96-105). As a dependent factor,
van Dijk (2005) argues that usage can be measured in at least four ways: usage time and
frequency, number and diversity of usage applications and more or less active or creative use.
To sum up, van Dijk’s emphasis on digital skills development through formal and informal
approaches is useful to this study as it allows us to analyse how art and design TEs develop
TDC. In particular, knowledge informed by van Dijk’s scientific perspectives on the kinds of digital
skills access (operational, informational and strategic) can illuminate how different types of digital
skills and forms of learning play a role in developing TDC.
METHODS
This study explores how art and design TEs from two TTIs, Kabwohe and Sheema (pseudonyms)
in central Uganda develop TDC for teaching. A case study design (Yin, 2014) is preferred in
addressing the research question because it allows detailed data collection even within small
samples, which would not be possible with other types of research designs. The case study
approach enables in-depth description of a case or multiple cases under investigation (Creswell,
2007) and provides rich and in-depth data to gain deep understanding (Denzin & Lincoln, 2005)
into the phenomena under investigation.
Isaac and Micheal (1995) posit that research involving small sample sizes is justifiable when it
involves an in-depth case study that provides a great amount of qualitative data from each
informant, as is the case in this study. Purposive sampling was used as it enables choosing
research informants who will yield insights and in-depth understanding of the research questions
rather than empirical generalisations (Patton, 2002; Miles & Huberman, 1994). Therefore, we
purposively selected the total sample of twenty-four informants to include ten TEs, ten teacher
trainees (TTs) and four administrators (ADs) from two TTIs in Uganda. Due to a small number of
available Art and Design TEs at Sheema, three TEs were included. The rest of the informants
(TTs and ADs) were equally selected from both institutions. Although this study focuses on TEs, it
was necessary to include opinions from TTs and ADs because they are key stakeholders in the
development of TDC. In the Ugandan context, TEs may include lecturers, tutors, instructors,
technicians and studio or laboratory attendants at different levels of teacher education. TTs are
included because they are studying to become teachers and directly observe TEs´ classroom
instruction and digital practices. In addition, ADs are responsible for overseeing the daily teaching
or managerial operations in the TTIs and thereby have knowledge on the conditions necessary
for developing TDC.
Developing teachers digital competence in Uganda 139
Semi-structured interviews and observations were used as methods to explore the views,
experiences, beliefs and motivations of individual informants in relation to the research question,
which provided reliable and comparable data (Gill et al., 2008; Hardman, 2005; Barriball & White,
1994). Data were collected between March 2017 and July 2018. During this period, interviews
were conducted with the individual informants at their convenience lasting for an average of one
hour. In addition, two TEs from each institution were observed engaging in classroom practice to
analyse the TEs’ behaviour and interaction with digital tools in the classrooms. This was done to
identify discrepancies between data sources or events that informants might be reluctant to share
as well as to observe situations informants described during interviews. The interviews were
audio recorded and then transcribed into text along with the other data obtained from
observations (such as field notes and comments made during observation).
Miles and Huberman(1994) posit that valid analysis is immensely aided by data displays that are
focused enough to permit viewing a full data set in one location and are systematically arranged
around the research question. In this study, the data from the transcripts was organised by
specific questions in the interview guide in table charts created in Microsoft Word. This made it
easier to identify words and phrases that frequently emerged from the responses to each
question and were related to the main research question. These words and phrases were colourcoded, and similar codes were later clustered to create categories.
Marshall and Rossman (1995) observe that identifying salient themes, recurring ideas or
language and patterns of belief that link people and settings together is the most intellectually
challenging phase of analysis and can integrate the entire endeavour. Indeed, the categories in
this study identified were collapsed into two main over-arching themes emerging from van Dijk
(2005), namely those of formal and informal approaches to learning.
Although qualitative methods like interviews and observations can yield rich and informative data,
they can be criticised for their subjectivity (Wood & Griffiths, 2007). Such subjectivity may
compromise the validity and reliability of the data being collected. For this reason, triangulation
was employed by assessing and comparing data collected through interviews and observations of
the informants. Secondly, during interviews and observations, attention was taken not to influence
the informant’s opinions by allowing them to freely express their views and perform classroom
activities respectively. Thirdly, to ensure quality of data, the data collection instrument (interview
questions) was piloted with a group of experts in the area of this research who provided feedback
on the clarity of the tool with reference to the research question.
Ethical issues were addressed by protecting the identity of the institutions and informants by use
of pseudonyms and codes, respectively. To further increase the validity of the data, immediate
feedback was received from each informant after reading through and approving his or her
transcribed interview or observation reports.
FINDINGS
The main question in this study was: How do art and design TEs develop digital competence for
teaching in TTIs in Uganda? The answer to this question is organised by the two over-arching
themes of ‘formal’ and ‘informal’ approaches to learning derived from van Dijk (2005). Each of the
response categories that emerged from the data, were linked to the research question after the
coding process. Furthermore, these categories were associated with a relevant theme in the
ensuing sub-sections.
140 IJEDICT
Formal Approaches
Continuous professional development (CPD): All TEs reported having been engaged in CPD
activities, including workshops and seminars, conferences, presentations, orientation, technical
support, online training, mentoring, peer coaching and research development projects. Several
TEs recounted that although they had gained some digital competences from CPD activities,
such knowledge remains theoretical and is not specific to their teaching subjects; application of
such knowledge in real classroom practice is difficult due to inadequate digital infrastructure. On
this point, one of the TEs stated:
We have been trained through our internal CPDs, informal workshops and seminars.
We have learnt how to do filming and video production, and how to construct LMS
[Learning Management System] and upload e-content, making multimedia content,
podcast and using games in class. The latest was how to make cartoons
(animation). Actually, UNESCO has been funding the training. I am limited to use the
skills because we do not have enough digital resources… (TE#3)
The above statements relate to the situation observed in classrooms at both institutions in which
some TEs used traditional teaching methods like “chalk and talk” and lecturing to deliver content
in digital classrooms. In such situations, lesson delivery was more theoretical and trainees were
encouraged to visit computer laboratories to explore and practice on their own after the lesson. At
one of the TTIs, an educator was observed grouping 150 trainees into teams of fifteen to work
together on the assignment, thus dividing the ten computers in the computer lab between the
groups.
All ADs agreed that training in the use of digital technologies is sometimes conducted to ensure
TEs develop or upgrade their digital competences. One AD added that such training mainly
provided general knowledge on the use of digital tools rather than digital competences required
by art and design teachers:
…through our online Learning Management System, a platform we have designed
for professional development, our teachers have acquired varied knowledge
concerning use of ICT in teaching. However, we have no specific courses or training
for art and design teachers…. (AD#1)
Pre-service training: Several of the TEs interviewed acknowledged having taken one or more ICT
courses as a component of their professional academic programmes during pre-service training.
However, most TEs reported that these courses did not help them develop specific digital
competencies required in their subject area and that they could not make practical use of the
knowledge provided in the classrooms. Most TEs reported gaining sufficient general skills to use
digital tools like a computer, word processors and PowerPoint:
I have attained some formal training in office suite basics; I have done online training
in commonwealth of learning. UNESCO has also helped us in so many ways. We
have had training in integration of ICT. The competencies are generalized…. (TE#2)
All TTs interviewed confirmed the existence of ICT courses in their pre-service training
programmes. More than half of the TTs at both TTIs, indicated that the ICT courses they attended
were offered as distinct courses rather than as an integral part of art and design subjects. TTs
also reported that TEs often did not provide enough time for TTs to learn the practical uses of
digital tools. At Sheema, for instance, all the informants reported that computer studies were not
given due attention by TEs because it was examined by neither the institution nor the national
examination body. In relation to this, one administrator reported that:
Developing teachers digital competence in Uganda 141
…of course some teachers reschedule the time allocated for computer lessons to
teach other examinable subjects because computer studies is not examinable either
by the institution or the national examination body. It is added on the timetable to
benefit our students… (AD#4)
Informal Approaches
Collaboration: Interestingly, all the TEs reported developing TDC through informal collaborations
with fellow educators, students, peers, technical persons and experts to co-teach, work together
on specific projects that require the use of technology and exchange digital knowledge and
experiences. Two TEs had this to say with regard to collaboration:
I collaborate with teachers; for example in teaching multimedia crafts that require
knowledge on textile technology; I consult textile teachers to guide my students
on how to use specific digital tools that I do not have expertise, through which I
learn in the process (TE#5)
I collaborate with other technical people, especially when the tool is new; we
share knowledge. Sometimes I either call upon a person who is more specialized
with that equipment or software to give an advance briefing… (TE#1)
Similarly, all the TTs reported collaborating with peers either at school or outside school to learn
how to use computers, smart phones and software applications. At Kabwohe, TTs frequently
reported developing skills in Adobe Creative Suite applications like Illustrator and Photoshop
through informal collaborations with friends. One of the TTs noted:
…I believe collaborating with colleagues is crucial if I am to become digitally
competent, especially in this dynamic world. Through interacting and sharing with
colleagues about my digital challenges, I am helped, and so far in most of my
lectures I use a number of digital tools including; computers, camera as well as
projectors… (TT#2)
Furthermore, through classroom observation, it was evident that there were collaborative
practices among TEs and TTs. At Kabwohe, two TEs were observed co-teaching in a computer
aided design class, and groups of TTs were observed discussing how to model a 3D cartoon in
Autodesk Maya, an application that the TEs had briefly explained. Most times, students were
observed actively working together in groups, sharing personal laptops and helping each other
learn. Due to the limited number of computers and other digital tools, TEs often encouraged
students to work in groups on tasks that required the use of digital technology. Both TEs and TTs
acknowledged learning from each other through collaboration.
Self-teaching: It was evident from the findings that TEs develop TDC through self-teaching,
understood in this study as one's own efforts to acquire knowledge or skills without instruction or
collaboration with peers. Informants reported to have done this through trial and error, engaging
in self-directed activities related to technology use. In this regard, one TE stated:
…sometimes when you are in a school environment and you are assigned a certain
subject that necessitates to use a certain digital tool, you have no way out but to
take a self-initiative and search for the tool you need in that subject and learn to use
it. (TE#7)
142 IJEDICT
In addition, several TEs reported independently searching for information on particular topics
related to teaching with technology in the art and design field, mainly from online sources. Here,
TEs cited Google, electronic journals and YouTube, along with relevant textbooks in the library.
Some of the TEs reported watching video tutorials, observing their colleagues using digital tools,
exploring digital tools (social media) and reading operational manuals. Several TEs reported
applying the competences gained through self-teaching later in their practice to prepare and
present digital content. For example:
…there is a lot of scholarly information about the use of digital tools in the teaching
process on the internet. For instance, how to use a computer in graphics design and
art education. This information is both available in text and video, say on YouTube.
So when I read or watch a video, I learn and later apply the knowledge in my
teaching practice… (TE#4)
Likewise, all ADs interviewed at both TTIs agreed that some TEs developed TDC through selfinitiatives like discovery and self-teaching. One of the ADs reported:
… the integration of digital technologies like computers and the internet at the
institution has made it possible for teachers and trainees to discover how certain
technologies operate through internet searches. This has helped to boost teachers’
knowledge and competence in using technology for teaching, as teachers utilize the
information searched to prepare teaching content… (AD#5)
Similarly, the classroom observations at both TTIs revealed that TEs encouraged TTs to use
Internet websites like Google and YouTube to learn more on their own about topics discussed in
class. In one of the class observations, TTs were often seen browsing the Internet on the topic
being discussed, using their smart phones without guidance from the teacher.
Repetition: Roughly, half of TEs reported acquiring TDC through repetition, understood in this
study as developing a skill through the regular and routine use of digital technologies. TEs
broadly reported doing this through regular practice whenever they had access to digital tools.
This way, some TEs reported developing positive attitudes and motivation towards technology
use in teaching:
….the use of digital tools requires regular practice; thus the moment you stop, the
next day it will be outdated. By constantly using the computer in new ways as I
teach, my attitude and motivation levels develop. Thus at the end my digital
competence is improved. (TE#9)
Similarly, some ADs when asked how TEs develop digital competence at the institutions
confirmed that TEs regularly used digital tools in the classroom. One AD had this to report:
…most times teachers whose attitude towards technology use is positive are always
using digital tools; they are in the computer lab, whatever information they need,
they access it so fast…(AD#2: at Kabwohe TTI)
Although repetition was identified as a major informal approach through which teachers
developed TDC, it was observed in the classrooms that only a few TEs had access to personal
digital tools like computers. At Kabwohe, one TE did not possess a laptop computer and had to
ask TTs to volunteer their personal computers to use in conducting a lesson. In addition, both
TTIs in general did not have enough digital tools either for the TEs to use in teaching or for TTs to
practice. Moreover, a large proportion of the informants also reported not owning personal digital
tools as a challenge to developing TDC. Furthermore, it was observed at both TTIs that TEs
Developing teachers digital competence in Uganda 143
would give instructions on how to perform certain tasks that required the use of digital tools
without having adequate tools to demonstrate, and TTs would be left to practice such tasks in
their free time.
In summary, the findings mainly indicate that art and design TEs develop TDC through both
formal and informal approaches. The formal approaches include CPD and pre-service training,
whereas informal approaches include collaboration, self-teaching and repetition. Apparently, TDC
gained through formal approaches did not relate specifically to the teaching of art and design
subjects, making it inadequate and difficult to apply in real classroom practice. Second, the
findings suggest to a larger degree that TEs develop moderate TDC, necessary for practical use
in the classroom, through informal approaches. Through collaboration, TEs share knowledge and
experiences and participate together with digitally competent persons to develop skills. Even
without professional guidance, TEs develop skills on their own (self-teaching) through trial and
error, tutorials, Internet resources and the regular and routine (repetition) use of digital
technologies. Finally, the findings confirm that TEs´ inadequate physical access to digital
resources limits the development of TDC.
DISCUSSION
The findings of this study indicate that TDC gained through formal approaches was overly generic
and not specific to the teaching of art and design subjects, thus being inadequate and difficult to
apply in art and design classrooms. The present finding seems to be consistent with van Dijk’s
(2005, p.90) study where he indicates that “computer courses and books are not the most
important sources for learning computer skills”. While van Dijk underscores the importance of
formal education in setting a solid basis for digital skill development, the present findings clearly
show a mismatch between formal education and digital skills access. With formal ICT courses in
this study being distinct rather than an integral part of art and design subjects, they provide only
moderate competence in using software and hardware. Taking into account the inadquate
physical access to digital resources at both TTIs,it is evident that TEs will continue to find it
difficult to fully develop the informational and strategic skills that are required to develop TDC.In
this sense, future formal training needs to arrange for a better way to meet the informational and
strategic skill needs of TEs.
An interesting finding in this study is how TEs develop TDC to a large degree through informal
approaches. This finding corroborates the ideas of van Dijk (2005), who maintained that
developing digital skills through informal approaches has been common for many years even in
formal educational settings. These learning opportunities occur informally or incidentally as
students and experts observe, imitate, experiment, model, appropriate and provide and receive
feedback (van Dijk, 2005).
First, the findings of this study reveal that informal collaborations with persons who possess
digital competence is of utmost importance. TEs seek collaboration with and assistance from
more digitally competent persons to develop TDC. This finding resonates with So & Kim (2009)
and Koehler et al. (2007), who have observed that collaborative approaches help teachers make
intimate connections between technology, pedagogy and content from which they develop the
compound competence necessary to use digital technology. This collaboration further serves
both operational and informational purposes, as collaborative exploring concerns knowledge
about how to use digital tools and integrate them into classroom practice. This study also reveals
that collaboration with peers helps develop strategic skills to achieve the specific goals of using
digital tools in classroom practice.
144 IJEDICT
Second, the development of TDC through self-teaching as reported in the findings, further
supports the idea of van Dijk (2005, pp. 90), who argued that “the do-it-yourself approach is a
much more important source of learning digital skills”. The present study found that TEs have
developed digital skills through trial and error, tutorials and Internet use. Although this training has
been conducted without professional guidance, it serves to develop informational skills, providing
knowledge about searching, selecting, processing and evaluating information in a networked
society. Van Dijk adds that most computer and Internet users learn by trial and error; however, he
maintains that, “operational skills will remain incomplete when they are only learned by trial and
error” (2005, p.92). This could make it difficult for TEs to recognise the relationships between
technology, pedagogy and content that constitutes TDC without a particular focus on the
educational purpose of technology use. Hence, according to findings of this study, acquisition of
TDC through self-teaching may not be an adequate approach to achieving strategic skills.
Finally, the findings indicate that repetition (regular and routine use of digital technologies) is a
significant informal approach through which TEs develop TDC. In accordance with the present
finding, van Dijk (2005) observes that people learn operational skills through regular practice with
digital technologies. Kaasbøll (2014) concurs and adds that when technology users continue to
practice through repetition, such skills become automated and could enhance their digital
competences. However, van Dijk adds that learning from regular practice could limit
understanding of all the aspects of digital skills (operational, operational, informational and
strategic) that do not immediately appear to be relevant. This implies that, while TEs develop
TDC through repetition, it is vital for TEs to develop the compound and complex skills needed to
use digital technologies in their classrooms.
In summary, this study indicates that formal approaches will have less relevance to the
development of TDC as long as they fail to address all aspects of digital skills (operational,
informational and strategic). In this study, digital skills gained through formal training remained
operational and were not specific to the teaching of art and design subjects, thus being
inadequate and difficult to apply in real art and design classroom practice. On the other hand,
through informal approaches, TEs to a larger degree have developed elements of TDC. However,
due to inadequate or non-existent professional guidance within informal approaches, TEs seem
to have mostly gained operational skills and only to a lesser degree, the informational and
strategic skills that typically are learned from formal education designed for professional practice.
It is also important to note that inadequate physical access to digital resources could have
prevented TEs from fully developing the necessary TDC required for the actual use of technology
in art and design classrooms.
CONCLUSION
The aim of this study was to establish an in-depth understanding of how art and design TEs
develop TDC for teaching in TTIs in Uganda. Notably, the findings indicate that TEs develop
moderate TDC through informal approaches that include collaboration, self-teaching and
repetition, which support both operational and informational skills but restrict the acquisition of
strategic skills that address the compound knowledge of TDC. To a lesser degree, TEs develop
TDC through formal approaches that include CPD and pre-service training. The skills gained
through formal approaches remain operational and are not specific to the teaching of art and
design subjects, which makes them inadequate and difficult to apply in real classroom practice.
The findings suggest the need for implementing a curriculum that will not only help realise
operational skills but also informational and strategic ones. These skills must be fully integrated
into all traditional art and design subjects to create a subject-based digital curriculum to enable
the development of the TDC required to use digital technologies in the classroom. Finally, there is
also an urgent need to consider integrating the strength of informal approaches to the
development of TDC into formal art and design education curricula.
Developing teachers digital competence in Uganda 145
LIMITATIONS AND FURTHER RESEARCH
The current study only examined the development of TDC in terms of the digital skills necessary
for teacher educators to appropriate digital technologies in the art and design classrooms.
However, van Dijk (2005) argues that, even given sufficient motivation, physical access to digital
technologies and the skills to apply them are necessary but not sufficient conditions for the actual
use of such technologies in the classroom. It would therefore be interesting to investigate the
motivation and physical access of teacher educators as well as establish how teacher educators
actually use digital technologies in teaching art and design classes in Uganda.
REFERENCES
Aduwa-Ogiegbaen, S. E. O., (2014). Nigerian inservice teachers’ self-assessment in core
technology competences and their professional development needs in ICT. Journal of
Computing in Teacher Education, vol. 26, no. 1, pp. 17-28.
Andema, S., (2009). Digital literacy and teacher education in Uganda: The case of Bondo Primary
Teachers’ College’, Vancouver: unpublished M.A dissertation, Faculty of Education,
University of British Columbia.
Andema, S., Kendrick, M. & Norton, B., (2013). Digital literacy in Ugandan teacher education:
Insights from a case study’, Reading and writing., s.l.: http:/dx.doi.org/10.4102/rw.v4i1.27.
Arts Education Partnership Working Group, (1993). The Power of the Arts to Transform
Education., Washington, DC: John F. Kennedy Center for the Arts.
Bagarukayo, E., (2018). Social media use to transfer knowledge into practice and aid interaction
in higher education. International Journal of Education and Development Using
Information and Communication Technology (IJEDICT), vol. 14, no. 2, pp. 210-231.
Barriball, K. & White, A., (199)4. Collecting data using a semi-structured interview: A discussion
paper. Journal of Advanced Nursing, vol. 19, pp. 328-335.
Benali, M., Kaddouri, M. & Azzimani, T., (2018). Digital competence of Moroccan teachers of
English. International Journal of Education and Development Using Information and
Communication Technology (IJEDICT), vol. 14, no. 2, pp. 99-120.
Chai, C. S., Koh, J. H. L. & Tsai, C. C., (2013). A review of technological pedagogical content
knowledge.. Educational Technology & Society, vol. 16, no. 2, pp. 31-51.
Creswell, J., (2007). Qualitative inquiry and research design:Choosing among five approaches.
2nd ed. Thousand Oaks,CA: Sage.
Davis, D. J., (2002). Art education, preparation of teachers. In: J. W. Guthrie, ed. Encyclopedia of
Education. 2nd ed. New York: Macmillan, pp. 121-123.
Denzin, N. K. & Lincoln, Y. S., (2005). The Sage handbook of qulitative research. 3rd ed. London,
New Delhi: Sage Publications.
146 IJEDICT
Dorgu, T. E., (2015). Different teaching methods: A panacea for effective curriculum
implementation in the classroom. International Journal of Secondary Education. Special
Issue: Teaching Methods and Learning Styles in Education. 3(6-1) doi:
10.11648/j.ijsedu.s.2015030601.13, pp. 77-87.
Erstad, O., (2015). Educating the digital generation. Exploring media literacy for the 21st century.
Nordic Journal of Digital Literacy, vol. 5, no. 1, pp. 56–71.
European Commission, (2007). Key competences for lifelong learning. European reference
framework, Luxembourg: Office for Official Publications of the European Communities..
European Union, (2013). Survey of schools: ICT in education. Benchmarking access, use and
attitudes to technology in europe’s schools, Belgium: European Union.
Farrell, G., (2007). Survey of ICT in education in Uganda, Washington, DC: infoDev/World Bank.
Farrell, G., Isaacs, S. & Trucano, M., (2007). Survey of ICT and education in Africa (2)53 Country
Reports, Washington, DC: infoDev / World Bank..
Ferrari, A., (2012). Digital competence in practice: An analysis of frameworks, Luxembourg:
Joint Research Centre of the European Commission.
Gill, P., Stewart, K., Treasure, E. & Chadwick, B., (2008). Methods of data collection in qualitative
research: Interviews and focus groups. British Dental Journal, vol. 204, no. 6, pp. 291-
295.
Gudmundsdottir., G., (2010). From digital divide to digital equity: Learners’ ICT competence in
four primary schools in Cape Town, South Africa. International Journal of Education and
Development using Information and Communication Technology (IJEDICT), vol. 6, no. 2,
pp. 84-105 .
Gudmundsdottir, G. & Vasbø, K., (2017). Toward improved professional digital competence: The
use of blended learning in teacher education in Norway. In: Proceedings of Society for
Information Technology & Teacher Education International Conference 2017.
Chesapeake, VA: Association for the Advancement of Computing in Education (AACE),
pp. 499-509.
Hardman, J., (2005). An exploratory case study of computer use in a primary school mathematics
classroom: New technology, new pedagogy?. Perspectives in Education, vol. 23, no. 4,
pp. 99-111.
Hasniza, N., Niki, D. & Tengku, F. T. A., (2013). A case study of secondary pre-service teachers'
technological pedagogical and content knowledge mastery level. Procedia - Social and
Behavioral Sciences, vol. 103, no. 1, pp. 1-9.
Hennessy, S. et al., (2010). Developing the use of information and communication technology to
enhance teaching and learning in East African schools: Review of the Literature, East
Africa: Centre for Commonwealth Education & Aga Khan University Institute for
Educational Development – Eastern Africa Research Report No. 1.
Isaac, S. & Micheal, W., (1995). Handbook in research and evaluation. “What sample size is
‘enough’ in internet survey research”? . In: R. Hill, ed. s.l.:Interpersonal Computing and
Technology.An electronic Journal for the 21st Century.
Developing teachers digital competence in Uganda 147
Johannesen, M., Øgrim, L. & Giæver, T. H., (2014). Notion in motion: Teachers’ digital
competence. Nordic Journal of Digital Literacy, vol. 9, no. 4, pp. 300-312.
Judge, S. & O'Bannon, B., (2008). Faculty integration of technology in teacher preparation:
Outcomes of a development model. Technology, Pedagogy and Education, vol. 17, no. 1,
pp. 17-28.
Kaasbøll, J., (2014). Developing digital competence - learning, teaching and supporting use of
information technology. Oslo: University of Oslo.
Kirschner, P. & Davis, N., (2003). Pedagogic benchmarks for information and communications
technology in teacher education. Technology, Pedagogy and Education., vol. 12, no. 1,
pp. 125-147.
Koehler, M. J., Mishra, P. & Yahya, K., (2007). Tracing the development of teacher knowledge in
a design seminar: Integrating content, pedagogy and technology. Computers &
Education, vol. 49, no. 3, pp. 740-762.
Krumsvik, R., (2014). Teacher educators’ digital competence. Scandinavian Journal of
Educational Research, vol. 58, no. 3, pp. 269–280.
Laurillard, D., 2009. The pedagogical challenges to collaborative technologies. International
Journal of Computer-Supported Collaborative Learning, 4(1). Retrieved from
http://dx.doi.org.ezproxy.hioa.no/10.1007/s11412-008-9056-2, pp. 5-20.
Lau & Sim, (2008). Exploring the extent of ICT adoption among secondary school teachers in
Malaysia. International Journal of Computing and ICT Research, vol. 2, no. 2, pp. 19-36.
Lund, A., Furberg, A., Bakken, J. & Engelien, K. L., (2014). What does professional digital
competence mean in teacher education?. Nordic Journal of Digital Literacy, vol. 9, no. 4,
pp. 281-299.
Luwangula, I., (2011). Equipping teachers with ICT skills for pedagogical integration in Uganda:
An evaluation of policy implementation in Jinja municipality.
Makoe, M., (2012). Teaching digital natives: Identifying competencies for mobile learning
facilitators in distance education. South African Journal of Higher Education, vol. 26, no.
1, pp. 91-104.
Marshall, C. & Rossman, G., (1995). Designing qualitative research. Thousand Oaks, California:
Sage Publications.
Miles, M. B. & Huberman, A. M., (1994). Qualitative data analysis: An expanded sourcebook. 2nd
ed. Thousand Oaks, California: Sage.
Mishra, P. & Koehler, M. J., (2006). Technological pedagogical content knowledge: A framework
for teacher knowledge. Teachers College Record, vol. 108, no. 6, pp. 1017-1054.
Mutonyi, H. & Norton, B., (2007). ICT on the margins: Lessons for Ugandan education. Language
and Education, vol. 21, no. 3, pp. 264-270.
148 IJEDICT
Nakabugo, M. G. et al., (2008) . Large class teaching in resource-constrained contexts: Lessons
from reflective research in Ugandan primary schools. Journal of International Cooperation
in Education, vol. 11, no. 3, pp. 85-102.
Nakintu, R. & Neema-Abooki, P., (2015). Usability of computers in teaching and learning at
tertiary institutions in Uganda. African Journal of Teacher Education, vol, 4, no. 1.
Ndawula, S., Kahuma, B. J., Mwebembezi, J. & Masagazi, J. Y., (2013). Getting schools ready for
integration of pedagogical ICT: The experience of secondary schools in Uganda.
International Journal of Academic Research in Business and Social Sciences, vol. 2, no.
3.
Ndiwalana, A. & Tusubira, F., (2012). Understanding what is happening in ICT in Uganda: A
supply- and demand side analysis of the ICT sector, Cape Town, South Africa: Research
ICT Africa.
OECD, (2003). Education at a glance 2003 OECD Indicators: OECD Indicators. Paris: OECD
Publishing.
Patton, M., (2002). Qualitative research and evaluation methods. 3rd ed. Thousand Oaks, CA:
Sage.
Russell, M., Bebell, D., O’Dwyer, L. & O’Connor, K., (2003). Examing teacher technology use:
Implications for preservice and inservice teacher preparation.. Journal of Teacher
Education, vol. 54, no.4, pp. 297-310.
Røkenes, F. M. & Krumsvik, R. J., (2014). Development of student teachers’ digital competence
in teacher education- A literature review.. Nordic Journal of Digital Literacy, vol. 9, no. 4,
pp. 250-280.
Smith, B. & MacGregory, (1992). What is collaborative learning? In collaborative learning: A
source book for higher education. University Park, PA: National Centre on PostSecondary Teaching, Learning and Assessment (NCTLA).
So, H. & Kim, B., (2009). Learning about problem based learning: Student teachers integrating
technology, pedagogy and content knowledge. Australasian Journal of Educational
Technology, vol. 25, no. 1, pp. 101-116.
Säljö, R., (2010). Digital tools and challenges to institutional traditions of learning: Technologies,
social memory and the performative nature of learning. Journal of Computer Asssisted
Learning, vol. 26, pp. 53-64.
Toit, J. D., (2015). Teacher training and usage of ICT in education: New directions for the UIS
global data collection in the post-2015 context, Montreal: UNESCO Institute for Statistics.
Trucano, M., (2005). Knowledge maps: ICTs in education, Washington, DC: infoDev/World Bank.
Uganda, (2014). Enhancing teacher education for bridging the education quality gap in Africa:
Needs assessment framework of teacher training and development to ensure education
for all (EFA). Kampala: Ministry of Education and Sports..
UgandaMoES, (2006). Revised ICT draft policy for information and communication technology in
the education sector. Kampala: Ministry of Education and Sports.
Developing teachers digital competence in Uganda 149
Uganda MoES, (2008). Revised education sector strategic plan 2007-2015, Kampala: Ministry of
Education and Sports.
UN, (2018). Building digital competencies to benefit from existing and emerging technologies,
with a special focus on gender and youth dimensions, Geneva: Commission on Science
and Technology for Development.
UNESCO, (2009). Information and communication technologies, Bonn: Retrieved 30 June 2016
from http://www.unesco.org/es/higher-education/themes/ education-buildingblocks/teacher education/icts/.
UNESCO, (2014). Enhancing teacher education for bridging the education quality gap in Africa:
Report on needs assessment framework of teacher training and development to ensure
education for all. Kampala: UNESCO.
UNESCO, (2015). Information and communication technology in education in Sub-Saharan
Africa: A comparative analysis of basic e-readiness in schools. Montreal: UNESCO.
US National Center for Education Statistics, (2000). Teachers’ tools for the 21st Century: A report
on teachers’ use of technology, Washingon, DC: NCES 2000–102.
van Dijk, J., (2005). The deepening divide: Inequality in the information society. Thousand Oaks:
Sage.
van Dijk, J., (2012). The evolution of the digital divide: The digital divide turns to inequality of skills
and Usage. University of Twente: ISO Press.
van Dijk, J. A. G. M., (2017). Digital divide: Impact of access. The International Encyclopedia of
Media Effects, pp. 1-11.
Wamakote, L., (2010). National government investment in ICT initiatives in primary and
secondary schools in East Africa, East Africa: Centre for Commonwealth Education &
Aga Khan University Institute for Educational Development – Eastern Africa Research
Report No. 1.
Wood, R. & Griffiths, M., (2007). Online data collection from gamblers: Methodological issues.
International Journal of Mental Health and Addiction, vol. 5, pp. 151-163.
Yin, R. K., (2014). Case study research: design and methods. London: Sage.
_________________________________________________________________________
Copyright for articles published in this journal is retained by the authors, with first publication rights granted
to the journal. By virtue of their appearance in this open access journal, articles are free to use, with p
International Journal of Education and Development using Information and Communication Technology (IJEDICT), 2019, Vol. 15, Issue 1, pp. 133-149 Developing teachers’ digital competence: approaches for Art and Design teacher educators in Uganda Wycliff Edwin Tusiime and Monica Johannesen Oslo Metropolitan University, Norway Bjork Gudmundsdottir University of Oslo, Norway ABSTRACT The aim of this study is to establish an in-depth understanding of how art and design teacher educators (TEs) develop digital competences in teacher training institutions in Uganda. The study utilizes perspectives from Jan van Dijk’s resources and appropriation theory as a conceptual lens to understand how art and design TEs develop digital competence for teaching in Uganda. Based on a case study design, semi-structured interviews and non-participant observations were employed to gather qualitative data from twenty-four informants who were purposively selected. The informants included ten TEs, ten teacher trainees and four administrators from two teacher training institutions in central Uganda. The findings indicate that art and design TEs develop digital competence through formal approaches, such as continuous professional development and pre-service training, and informal approaches, such as collaboration, self-teaching and repetition. The empirical findings contribute to the existing body of knowledge and provide an understanding of the development of teachers’ digital competence in Uganda. Keywords: Teachers’ Digital Competence, Teacher Education, Art and Design Education, Uganda INTRODUCTION The world has witnessed a rapid digitalisation of education in the past decade (European Union, 2013; Farrell et al. 2007). In particular, there has been growing interest in the integration of digital technology in education. Such interest has often been premised on the assumption that digital technologies have great potential to improve the quality of education (Toit, 2015; UNESCO, 2009; Trucano, 2005). In Uganda, this interest has resulted in investments made by the government, its development partners and private individuals to increase the availability of digital technologies in schools and to support technology-driven pedagogy in teacher education programmes (Uganda, 2014; Mutonyi & Norton, 2007; Farrell, 2007; Uganda MoES, 2006). In the context of this global technological development, traditional teaching activities are coming under intense pressure from the rapid development of digital technologies (Säljö, 2010; Mishra & Koehler, 2006). In the context of this study, art and design education, which is concerned with the process of teaching and learning how to create and produce work in the visual and performing arts (Arts Education Partnership Working Group, 1993), has been transformed at all levels by digital technologies. Davis (2002) notes that art and design-making, whether in the professional world or in schools, is often aided by computer programs that allow artists to electronically create and manipulate images. This new possibility raises aesthetic questions about the nature of art and therefore requires art and design education programmes to develop teachers’ digital competence (TDC) so they can apply technology in their teaching. 134 IJEDICT Digital competence requires a set of operational, informational and strategic skills (van Dijk, 2005). In recent years, studies (Hasniza et al., 2013; Chai et al., 2013) have reported that the effective use of digital technology in teaching requires teachers to develop knowledge of technology (digital hardware and software), pedagogy (methods of teaching), content (actual subject matter to be taught), and the intersection of these. Consequently, in this study we argue that teachers´digital competence (TDC) can best be developed when teachers understand and apply knowledge generated from the relationships between technology, pedagogy and content in their practice. This compound knowledge is also known as technological, pedagogical and content knowledge (TPACK), a theoretical approach which was developed by Mishra & Koehler (2006) and forms the concept of TDC in this study. Developing TDC is a priority for many teacher education programmes worldwide. In Europe, for instance, this is widely reflected in government education reform, polices and frameworks (Ferrari, 2012; European Commission, 2007; OECD, 2003) and a number of scientific studies (Gudmundsdottir & Vasbø, 2017; Erstad, 2015; Johannesen, Øgrim & Giæver, 2014; van Dijk, 2012). In Africa, Makoe (2012) notes that teachers must be trained in how to use new digital technologies and integrate them into their own practice, while Gudmundsdottir (2010) calls for a policy focus on addressing the severe digital inequalities within and outside of the school environment to increase digital competence. According to Gudmundsdottir (2010), the aim is to ensure that technology is perceived not as an add-on but as an integral part of the curriculum. Similarly, the Uganda National Information, Communications and Technology (ICT) Policy for education (Uganda, MoES, 2006) sets a framework of curriculum and teacher training that facilitates and guides the development and integration of digital technology in all aspects of the education sector. The policy recognises the crucial role of teachers in implementing any education reform initiative and accordingly points out that focus must be put on developing TDC in line with the curriculum that teachers are expected to follow to ensure that the best use is made of digital tools. However, although Uganda, like other nations, has been recognised for its efforts to integrate digital technology in teacher education (UNESCO, 2015; 2014), the use is still at the embryonic stage due to a lack of effective policies, basic infrastructure (electricity, devices, Internet), financial resources and teacher capacity (Ndiwalana & Tusubira, 2012). For almost ten years, studies in Uganda continue to reveal a gap between the technology available in classrooms and teachers’ abilities to use this technology in teacher education programmes (Nakintu & NeemaAbooki, 2015; Andema, Kendrick, & Norton, 2013; Luwangula, 2011; Hennessy et al., 2010; Andema, 2009).The above studies report a limited use of digital technology in Uganda’s teacher education programmes. Moroever, it has also been noted that the majority of teachers cannot even use the available digital resources as instructional tools due to inadequate digital skills (Bagarukayo, 2018; Wamakote, 2010; Nakabugo et al., 2008). With specific reference to the field of art and design education in Uganda, there are hardly any documented studies on how teacher educators (TEs) develop digital competence. It is therefore important for us to investigate how art and design TEs develop digital competence (TDC) within teacher training institutions (TTIs) in Uganda given the prevailing challenges as earlier noted. In the next section, we present the existing debates on the development of TDC in teacher education. Developing teachers’ digital competence (TDC) in teacher education Teacher education today must consider the pedagogical use of digital technology to prepare student teachers for their future practice (Krumsvik, 2014:273). Moreover,Judge and O'Bannon (2008) note that previous studies have underlined the problem of teachers’ lack of digital competence, which means that they cannot act as competent mentors for their students. Developing teachers digital competence in Uganda 135 Similarly, Aduwa-Ogiegbaen (2014) indicates that studies in Africa have revealed that the majority of teachers lack essential technological knowledge and need extensive professional development to apply technology in teaching. In addition, Kirschner and Davis (2003) suggest that teacher education should focus on developing TDC so new teachers do not have to spend a great deal of time and energy enhancing their digital competence when starting their careers. In Uganda, teachers often fail to relate what they have learnt about digital technologies to their own practice (Uganda MoES, 2008). Developing TDC does not solely involve educating teachers in understanding and using various emerging technologies that are relevant to their professional practice (Lund et al., 2014; van Dijk, 2005). Lund and his colleagues submit that it involves making teachers capable of using digital technology and learning resources in productive ways to transform their knowledge into discipline-specific didactics, classroom management techniques and assessments of how students productively use available digital resources. Van Dijk (2005) concurs and adds that people should be constantly learning digital skills through practice, which he suggests as, “the breeding ground of all digital skills” (p.90). He argues that the idea that digital skills are learned or should be learned in computer classes is a fallacy, claiming that these are not the most important ways of learning computer skills but rather provide a solid basis for digital skill development. Røkenes and Krumsvik (2014) note that, in technology training situations, two or more student teachers collaborate by engaging in a common task in which each individual depends on and is accountable to each other to maximise their own and other’s learning. So and Kim (2009) and Koehler et al. (2007) add that collaborative approaches help teachers make intimate connections between technology, pedagogy and content. As active and constructive processes (Laurillard, 2009; Smith & MacGregory, 1992), collaborative practices in teacher education enable teachers to easily develop new knowledge and competences, which later are used to create new meaning. In countries like Uganda where teachers still report limited access to digital technologies (Andema, Kendrick, & Norton, 2013), collaboration remains a suitable approach to developing TDC, as teachers can collaborate and share the few digital resources available. In addition, research indicates that teachers’ experiences and practices with technology influence the successful development of TDC (Benali et al., 2018; U.S National Center for Education Statistics, 2000; Lau & Sim, 2008; Russell et al., 2003, Kaasbøll, 2014). Kaasbøll notes that when technology users are properly trained in the pedagogical use of digital technology and continue to practice through repetition, the skill becomes automated and can enhance digital competences. Similarly, the U.S National Center for Education Statistics (2000) reported that teachers with less teaching experience were more likely to integrate computers with their teaching than those with more experience. However, Lau and Sim (2008) found that the latter use computer technology in the classroom more than the teachers with less experience. Although findings from the two studies are contradictory, the primary reason could be that, in both cases the teachers’ experience and continuous practice with computer technology enhanced their digital competences for pedagogical purposes. In Uganda, teacher education programmes are frequently criticised for their failure to provide teachers with the necessary hands-on training to utilise digital technologies pedagogically (Uganda, 2014; Mutonyi & Norton, 2007). Furthermore, modelling has traditionally been used in teacher education around the world to develop digital competence (Dorgu, 2015). While the approach is criticised for hindering creativity, as the students only mimic their teacher (Dorgu, 2015), it helps students develop interest and motivation through their active participation in the teaching and learning process (van Dijk, 2005). This might be a challenge in Uganda, where there are more students than teaching resources like computers and related instructional materials like textbooks (Nakabugo, OpolotOkurut, Ssebbunga, Maani, & Byamugisha, 2008 ). 136 IJEDICT Equally important, traditional teaching curricula and training programmes can enhance digital skills and help develop TDC. In particular, digital technologies enable interactions between educators and students, provide multimedia interfaces that facilitate learning and increase flexibility in the delivery of training (UN, 2018). Though this is important, many developing countries like Uganda still demand the development and integration of subject-based digital curricula into teacher education programmes (Uganda, 2014). In their study, Ndawula et al. (2013) indicate that some teachers had no ICT training component in their professional teacher education programmes. Instead, ICT as a separate subject was recently introduced to secondary education and is offered at some TTIs. Overall, the body of knowledge presented above reflects a few approaches to developing TDC in teacher education. However, there is limited evidence on the development of TDC in teacher education in Uganda and in the field of art and design in particular. This knowledge gap, in addition to inadequate access to digital technologies, calls for further studies to establish how TDC is developed in Uganda’s teacher education programmes. Thus, the following objective and research question guide this study: Objective of the Study To establish an in-depth understanding of how art and design teacher educators (TEs) develop digital competences in teacher training institutions in Uganda. Research Question How do art and design TEs develop digital competence for teaching in TTIs in Uganda? THEORETICAL FRAMEWORK In this study, we draw on perspectives from van Dijk (2005) resources and appropriation theory, which has previously been used to describe how multi-faceted theorizing the digital divide is (van Dijk, 2017). The core idea of the theory is the particular relationships between four circumstances (categorical inequalities, resource distribution, access to ICTs and participation in society) in a process of creating digital inequality when using digital technologies. Van Dijk (2005, p.15) summarised the relationship in the following way: 1. Categorical inequalities (personal and positional) in society produce an unequal distribution of resources. The personal categorical inequalities are age, gender, race/ethnicity, intelligence, personality and health, whereas the positional categorical inequalities include labour position, education, household and nation. 2. Unequal distributions of resources (temporal, material, mental, social and cultural) cause unequal access to digital technologies. 3. Unequal access to digital technologies also depends on the characteristics of these technologies and brings about unequal participation. 4. Unequal participation reinforces categorical inequalities and unequal distributions of resources. In this study, we focus on “access” to digital technologies as the component of the theory that can help us understand how art and design TEs develop TDC for teaching in Uganda’s TTIs. Van Dijk (2005, p.21) addresses four kinds of “access” to digital technologies as shown in Figure 1, namely: Developing teachers digital competence in Uganda 137 motivational access (motivation to use digital technology), material or physical access (possession of computers and internet connections or permission to use them and their contents), skills access (possession of digital skills: operational, informational and strategic skills) and usage access (number and diversity of applications, usage time). Subsequently, these stages are recursive, as they return, wholly or partly, with new technology or innovation. Figure 1: Model of successive kinds of access to digital technologies Source: van Dijk, 2005, p.22 According to van Dijk (2005), to appropriate a new technology, one must first be motivated to use it. Motivational access relates to attitude and the intention to accept and learn the requisite skills and uses of new digital technologies. Motivation is often affected by social, cultural, mental or psychological factors, including lack of interest, time, money, skills and self-confidence (van Dijk, 2017). Van Dijk argues that, when sufficient motivation is developed, one should be able to develop physical access. Van Dijk (2005) describes material or physical access as possession of or access to hardware, operational software or other digital technologies as well as permission to use them (for instance, user names, passwords and membership). Physical access can occur at work, school or public places such as libraries and internet cafes, as well as at home or in transit on a laptop, PDA or mobile phone. Physical access to digital technology is mostly influenced by one’s income, among other factors like level of education, age and gender. According to van Dijk (2005), having material or physical access is a necessary condition for the development of the requisite digital skills to use technology. Van Dijk (2005, p.73) defines digital skills as a collection of skills needed to operate digital technologies like computers and their networks: to search for and use information for one’s own purposes. He divides the concept into three types of skills: operational skills (skills used to operate hardware and software), information skills (skills needed to search, select, process and evaluate information from computer and network sources) and strategic skills (capacities to use digital sources to achieve specific and general goals). Further, he acknowledges that the USAGE ACCESS - Frequency - Diversity DIGITAL SKILLS ACCESS - Strategic - Informational - Operational MATERIAL ACCESS MOTIVATIONAL ACCESS Next innovation 138 IJEDICT development of digital skills can occur through formal and informal approaches. Formal approaches in this context refer to organised and structured training systems with learning objectives in school or the workplace. On the other hand, informal approaches denote developing digital skills from daily experiences and interest. Consequently, the development of digital skills is often a matter of learning through practice, by trial and error, and with help from peers (van Dijk, 2005). Furthermore, van Dijk (2005) argues that, even given sufficient motivation, physical access and digital skills are necessary but not sufficient conditions for actual use. A user must also have the need, occasion, obligation, and time to actually use technology. Usage can either support or impede access and is determined by properties of digital technology related to hardware, software and content. The technological properties of digital technology related to hardware and software are complexity, expense, network effects, multiple facets and multiple functions, while those related to content are approachability, usability, information overload, culture and language, relevant information and conditional access (van Dijk, 2005, p.96-105). As a dependent factor, van Dijk (2005) argues that usage can be measured in at least four ways: usage time and frequency, number and diversity of usage applications and more or less active or creative use. To sum up, van Dijk’s emphasis on digital skills development through formal and informal approaches is useful to this study as it allows us to analyse how art and design TEs develop TDC. In particular, knowledge informed by van Dijk’s scientific perspectives on the kinds of digital skills access (operational, informational and strategic) can illuminate how different types of digital skills and forms of learning play a role in developing TDC. METHODS This study explores how art and design TEs from two TTIs, Kabwohe and Sheema (pseudonyms) in central Uganda develop TDC for teaching. A case study design (Yin, 2014) is preferred in addressing the research question because it allows detailed data collection even within small samples, which would not be possible with other types of research designs. The case study approach enables in-depth description of a case or multiple cases under investigation (Creswell, 2007) and provides rich and in-depth data to gain deep understanding (Denzin & Lincoln, 2005) into the phenomena under investigation. Isaac and Micheal (1995) posit that research involving small sample sizes is justifiable when it involves an in-depth case study that provides a great amount of qualitative data from each informant, as is the case in this study. Purposive sampling was used as it enables choosing research informants who will yield insights and in-depth understanding of the research questions rather than empirical generalisations (Patton, 2002; Miles & Huberman, 1994). Therefore, we purposively selected the total sample of twenty-four informants to include ten TEs, ten teacher trainees (TTs) and four administrators (ADs) from two TTIs in Uganda. Due to a small number of available Art and Design TEs at Sheema, three TEs were included. The rest of the informants (TTs and ADs) were equally selected from both institutions. Although this study focuses on TEs, it was necessary to include opinions from TTs and ADs because they are key stakeholders in the development of TDC. In the Ugandan context, TEs may include lecturers, tutors, instructors, technicians and studio or laboratory attendants at different levels of teacher education. TTs are included because they are studying to become teachers and directly observe TEs´ classroom instruction and digital practices. In addition, ADs are responsible for overseeing the daily teaching or managerial operations in the TTIs and thereby have knowledge on the conditions necessary for developing TDC. Developing teachers digital competence in Uganda 139 Semi-structured interviews and observations were used as methods to explore the views, experiences, beliefs and motivations of individual informants in relation to the research question, which provided reliable and comparable data (Gill et al., 2008; Hardman, 2005; Barriball & White, 1994). Data were collected between March 2017 and July 2018. During this period, interviews were conducted with the individual informants at their convenience lasting for an average of one hour. In addition, two TEs from each institution were observed engaging in classroom practice to analyse the TEs’ behaviour and interaction with digital tools in the classrooms. This was done to identify discrepancies between data sources or events that informants might be reluctant to share as well as to observe situations informants described during interviews. The interviews were audio recorded and then transcribed into text along with the other data obtained from observations (such as field notes and comments made during observation). Miles and Huberman(1994) posit that valid analysis is immensely aided by data displays that are focused enough to permit viewing a full data set in one location and are systematically arranged around the research question. In this study, the data from the transcripts was organised by specific questions in the interview guide in table charts created in Microsoft Word. This made it easier to identify words and phrases that frequently emerged from the responses to each question and were related to the main research question. These words and phrases were colourcoded, and similar codes were later clustered to create categories. Marshall and Rossman (1995) observe that identifying salient themes, recurring ideas or language and patterns of belief that link people and settings together is the most intellectually challenging phase of analysis and can integrate the entire endeavour. Indeed, the categories in this study identified were collapsed into two main over-arching themes emerging from van Dijk (2005), namely those of formal and informal approaches to learning. Although qualitative methods like interviews and observations can yield rich and informative data, they can be criticised for their subjectivity (Wood & Griffiths, 2007). Such subjectivity may compromise the validity and reliability of the data being collected. For this reason, triangulation was employed by assessing and comparing data collected through interviews and observations of the informants. Secondly, during interviews and observations, attention was taken not to influence the informant’s opinions by allowing them to freely express their views and perform classroom activities respectively. Thirdly, to ensure quality of data, the data collection instrument (interview questions) was piloted with a group of experts in the area of this research who provided feedback on the clarity of the tool with reference to the research question. Ethical issues were addressed by protecting the identity of the institutions and informants by use of pseudonyms and codes, respectively. To further increase the validity of the data, immediate feedback was received from each informant after reading through and approving his or her transcribed interview or observation reports. FINDINGS The main question in this study was: How do art and design TEs develop digital competence for teaching in TTIs in Uganda? The answer to this question is organised by the two over-arching themes of ‘formal’ and ‘informal’ approaches to learning derived from van Dijk (2005). Each of the response categories that emerged from the data, were linked to the research question after the coding process. Furthermore, these categories were associated with a relevant theme in the ensuing sub-sections. 140 IJEDICT Formal Approaches Continuous professional development (CPD): All TEs reported having been engaged in CPD activities, including workshops and seminars, conferences, presentations, orientation, technical support, online training, mentoring, peer coaching and research development projects. Several TEs recounted that although they had gained some digital competences from CPD activities, such knowledge remains theoretical and is not specific to their teaching subjects; application of such knowledge in real classroom practice is difficult due to inadequate digital infrastructure. On this point, one of the TEs stated: We have been trained through our internal CPDs, informal workshops and seminars. We have learnt how to do filming and video production, and how to construct LMS [Learning Management System] and upload e-content, making multimedia content, podcast and using games in class. The latest was how to make cartoons (animation). Actually, UNESCO has been funding the training. I am limited to use the skills because we do not have enough digital resources… (TE#3) The above statements relate to the situation observed in classrooms at both institutions in which some TEs used traditional teaching methods like “chalk and talk” and lecturing to deliver content in digital classrooms. In such situations, lesson delivery was more theoretical and trainees were encouraged to visit computer laboratories to explore and practice on their own after the lesson. At one of the TTIs, an educator was observed grouping 150 trainees into teams of fifteen to work together on the assignment, thus dividing the ten computers in the computer lab between the groups. All ADs agreed that training in the use of digital technologies is sometimes conducted to ensure TEs develop or upgrade their digital competences. One AD added that such training mainly provided general knowledge on the use of digital tools rather than digital competences required by art and design teachers: …through our online Learning Management System, a platform we have designed for professional development, our teachers have acquired varied knowledge concerning use of ICT in teaching. However, we have no specific courses or training for art and design teachers…. (AD#1) Pre-service training: Several of the TEs interviewed acknowledged having taken one or more ICT courses as a component of their professional academic programmes during pre-service training. However, most TEs reported that these courses did not help them develop specific digital competencies required in their subject area and that they could not make practical use of the knowledge provided in the classrooms. Most TEs reported gaining sufficient general skills to use digital tools like a computer, word processors and PowerPoint: I have attained some formal training in office suite basics; I have done online training in commonwealth of learning. UNESCO has also helped us in so many ways. We have had training in integration of ICT. The competencies are generalized…. (TE#2) All TTs interviewed confirmed the existence of ICT courses in their pre-service training programmes. More than half of the TTs at both TTIs, indicated that the ICT courses they attended were offered as distinct courses rather than as an integral part of art and design subjects. TTs also reported that TEs often did not provide enough time for TTs to learn the practical uses of digital tools. At Sheema, for instance, all the informants reported that computer studies were not given due attention by TEs because it was examined by neither the institution nor the national examination body. In relation to this, one administrator reported that: Developing teachers digital competence in Uganda 141 …of course some teachers reschedule the time allocated for computer lessons to teach other examinable subjects because computer studies is not examinable either by the institution or the national examination body. It is added on the timetable to benefit our students… (AD#4) Informal Approaches Collaboration: Interestingly, all the TEs reported developing TDC through informal collaborations with fellow educators, students, peers, technical persons and experts to co-teach, work together on specific projects that require the use of technology and exchange digital knowledge and experiences. Two TEs had this to say with regard to collaboration: I collaborate with teachers; for example in teaching multimedia crafts that require knowledge on textile technology; I consult textile teachers to guide my students on how to use specific digital tools that I do not have expertise, through which I learn in the process (TE#5) I collaborate with other technical people, especially when the tool is new; we share knowledge. Sometimes I either call upon a person who is more specialized with that equipment or software to give an advance briefing… (TE#1) Similarly, all the TTs reported collaborating with peers either at school or outside school to learn how to use computers, smart phones and software applications. At Kabwohe, TTs frequently reported developing skills in Adobe Creative Suite applications like Illustrator and Photoshop through informal collaborations with friends. One of the TTs noted: …I believe collaborating with colleagues is crucial if I am to become digitally competent, especially in this dynamic world. Through interacting and sharing with colleagues about my digital challenges, I am helped, and so far in most of my lectures I use a number of digital tools including; computers, camera as well as projectors… (TT#2) Furthermore, through classroom observation, it was evident that there were collaborative practices among TEs and TTs. At Kabwohe, two TEs were observed co-teaching in a computer aided design class, and groups of TTs were observed discussing how to model a 3D cartoon in Autodesk Maya, an application that the TEs had briefly explained. Most times, students were observed actively working together in groups, sharing personal laptops and helping each other learn. Due to the limited number of computers and other digital tools, TEs often encouraged students to work in groups on tasks that required the use of digital technology. Both TEs and TTs acknowledged learning from each other through collaboration. Self-teaching: It was evident from the findings that TEs develop TDC through self-teaching, understood in this study as one's own efforts to acquire knowledge or skills without instruction or collaboration with peers. Informants reported to have done this through trial and error, engaging in self-directed activities related to technology use. In this regard, one TE stated: …sometimes when you are in a school environment and you are assigned a certain subject that necessitates to use a certain digital tool, you have no way out but to take a self-initiative and search for the tool you need in that subject and learn to use it. (TE#7) 142 IJEDICT In addition, several TEs reported independently searching for information on particular topics related to teaching with technology in the art and design field, mainly from online sources. Here, TEs cited Google, electronic journals and YouTube, along with relevant textbooks in the library. Some of the TEs reported watching video tutorials, observing their colleagues using digital tools, exploring digital tools (social media) and reading operational manuals. Several TEs reported applying the competences gained through self-teaching later in their practice to prepare and present digital content. For example: …there is a lot of scholarly information about the use of digital tools in the teaching process on the internet. For instance, how to use a computer in graphics design and art education. This information is both available in text and video, say on YouTube. So when I read or watch a video, I learn and later apply the knowledge in my teaching practice… (TE#4) Likewise, all ADs interviewed at both TTIs agreed that some TEs developed TDC through selfinitiatives like discovery and self-teaching. One of the ADs reported: … the integration of digital technologies like computers and the internet at the institution has made it possible for teachers and trainees to discover how certain technologies operate through internet searches. This has helped to boost teachers’ knowledge and competence in using technology for teaching, as teachers utilize the information searched to prepare teaching content… (AD#5) Similarly, the classroom observations at both TTIs revealed that TEs encouraged TTs to use Internet websites like Google and YouTube to learn more on their own about topics discussed in class. In one of the class observations, TTs were often seen browsing the Internet on the topic being discussed, using their smart phones without guidance from the teacher. Repetition: Roughly, half of TEs reported acquiring TDC through repetition, understood in this study as developing a skill through the regular and routine use of digital technologies. TEs broadly reported doing this through regular practice whenever they had access to digital tools. This way, some TEs reported developing positive attitudes and motivation towards technology use in teaching: ….the use of digital tools requires regular practice; thus the moment you stop, the next day it will be outdated. By constantly using the computer in new ways as I teach, my attitude and motivation levels develop. Thus at the end my digital competence is improved. (TE#9) Similarly, some ADs when asked how TEs develop digital competence at the institutions confirmed that TEs regularly used digital tools in the classroom. One AD had this to report: …most times teachers whose attitude towards technology use is positive are always using digital tools; they are in the computer lab, whatever information they need, they access it so fast…(AD#2: at Kabwohe TTI) Although repetition was identified as a major informal approach through which teachers developed TDC, it was observed in the classrooms that only a few TEs had access to personal digital tools like computers. At Kabwohe, one TE did not possess a laptop computer and had to ask TTs to volunteer their personal computers to use in conducting a lesson. In addition, both TTIs in general did not have enough digital tools either for the TEs to use in teaching or for TTs to practice. Moreover, a large proportion of the informants also reported not owning personal digital tools as a challenge to developing TDC. Furthermore, it was observed at both TTIs that TEs Developing teachers digital competence in Uganda 143 would give instructions on how to perform certain tasks that required the use of digital tools without having adequate tools to demonstrate, and TTs would be left to practice such tasks in their free time. In summary, the findings mainly indicate that art and design TEs develop TDC through both formal and informal approaches. The formal approaches include CPD and pre-service training, whereas informal approaches include collaboration, self-teaching and repetition. Apparently, TDC gained through formal approaches did not relate specifically to the teaching of art and design subjects, making it inadequate and difficult to apply in real classroom practice. Second, the findings suggest to a larger degree that TEs develop moderate TDC, necessary for practical use in the classroom, through informal approaches. Through collaboration, TEs share knowledge and experiences and participate together with digitally competent persons to develop skills. Even without professional guidance, TEs develop skills on their own (self-teaching) through trial and error, tutorials, Internet resources and the regular and routine (repetition) use of digital technologies. Finally, the findings confirm that TEs´ inadequate physical access to digital resources limits the development of TDC. DISCUSSION The findings of this study indicate that TDC gained through formal approaches was overly generic and not specific to the teaching of art and design subjects, thus being inadequate and difficult to apply in art and design classrooms. The present finding seems to be consistent with van Dijk’s (2005, p.90) study where he indicates that “computer courses and books are not the most important sources for learning computer skills”. While van Dijk underscores the importance of formal education in setting a solid basis for digital skill development, the present findings clearly show a mismatch between formal education and digital skills access. With formal ICT courses in this study being distinct rather than an integral part of art and design subjects, they provide only moderate competence in using software and hardware. Taking into account the inadquate physical access to digital resources at both TTIs,it is evident that TEs will continue to find it difficult to fully develop the informational and strategic skills that are required to develop TDC.In this sense, future formal training needs to arrange for a better way to meet the informational and strategic skill needs of TEs. An interesting finding in this study is how TEs develop TDC to a large degree through informal approaches. This finding corroborates the ideas of van Dijk (2005), who maintained that developing digital skills through informal approaches has been common for many years even in formal educational settings. These learning opportunities occur informally or incidentally as students and experts observe, imitate, experiment, model, appropriate and provide and receive feedback (van Dijk, 2005). First, the findings of this study reveal that informal collaborations with persons who possess digital competence is of utmost importance. TEs seek collaboration with and assistance from more digitally competent persons to develop TDC. This finding resonates with So & Kim (2009) and Koehler et al. (2007), who have observed that collaborative approaches help teachers make intimate connections between technology, pedagogy and content from which they develop the compound competence necessary to use digital technology. This collaboration further serves both operational and informational purposes, as collaborative exploring concerns knowledge about how to use digital tools and integrate them into classroom practice. This study also reveals that collaboration with peers helps develop strategic skills to achieve the specific goals of using digital tools in classroom practice. 144 IJEDICT Second, the development of TDC through self-teaching as reported in the findings, further supports the idea of van Dijk (2005, pp. 90), who argued that “the do-it-yourself approach is a much more important source of learning digital skills”. The present study found that TEs have developed digital skills through trial and error, tutorials and Internet use. Although this training has been conducted without professional guidance, it serves to develop informational skills, providing knowledge about searching, selecting, processing and evaluating information in a networked society. Van Dijk adds that most computer and Internet users learn by trial and error; however, he maintains that, “operational skills will remain incomplete when they are only learned by trial and error” (2005, p.92). This could make it difficult for TEs to recognise the relationships between technology, pedagogy and content that constitutes TDC without a particular focus on the educational purpose of technology use. Hence, according to findings of this study, acquisition of TDC through self-teaching may not be an adequate approach to achieving strategic skills. Finally, the findings indicate that repetition (regular and routine use of digital technologies) is a significant informal approach through which TEs develop TDC. In accordance with the present finding, van Dijk (2005) observes that people learn operational skills through regular practice with digital technologies. Kaasbøll (2014) concurs and adds that when technology users continue to practice through repetition, such skills become automated and could enhance their digital competences. However, van Dijk adds that learning from regular practice could limit understanding of all the aspects of digital skills (operational, operational, informational and strategic) that do not immediately appear to be relevant. This implies that, while TEs develop TDC through repetition, it is vital for TEs to develop the compound and complex skills needed to use digital technologies in their classrooms. In summary, this study indicates that formal approaches will have less relevance to the development of TDC as long as they fail to address all aspects of digital skills (operational, informational and strategic). In this study, digital skills gained through formal training remained operational and were not specific to the teaching of art and design subjects, thus being inadequate and difficult to apply in real art and design classroom practice. On the other hand, through informal approaches, TEs to a larger degree have developed elements of TDC. However, due to inadequate or non-existent professional guidance within informal approaches, TEs seem to have mostly gained operational skills and only to a lesser degree, the informational and strategic skills that typically are learned from formal education designed for professional practice. It is also important to note that inadequate physical access to digital resources could have prevented TEs from fully developing the necessary TDC required for the actual use of technology in art and design classrooms. CONCLUSION The aim of this study was to establish an in-depth understanding of how art and design TEs develop TDC for teaching in TTIs in Uganda. Notably, the findings indicate that TEs develop moderate TDC through informal approaches that include collaboration, self-teaching and repetition, which support both operational and informational skills but restrict the acquisition of strategic skills that address the compound knowledge of TDC. To a lesser degree, TEs develop TDC through formal approaches that include CPD and pre-service training. The skills gained through formal approaches remain operational and are not specific to the teaching of art and design subjects, which makes them inadequate and difficult to apply in real classroom practice. The findings suggest the need for implementing a curriculum that will not only help realise operational skills but also informational and strategic ones. These skills must be fully integrated into all traditional art and design subjects to create a subject-based digital curriculum to enable the development of the TDC required to use digital technologies in the classroom. Finally, there is also an urgent need to consider integrating the strength of informal approaches to the development of TDC into formal art and design education curricula. Developing teachers digital competence in Uganda 145 LIMITATIONS AND FURTHER RESEARCH The current study only examined the development of TDC in terms of the digital skills necessary for teacher educators to appropriate digital technologies in the art and design classrooms. However, van Dijk (2005) argues that, even given sufficient motivation, physical access to digital technologies and the skills to apply them are necessary but not sufficient conditions for the actual use of such technologies in the classroom. It would therefore be interesting to investigate the motivation and physical access of teacher educators as well as establish how teacher educators actually use digital technologies in teaching art and design classes in Uganda. REFERENCES Aduwa-Ogiegbaen, S. E. O., (2014). Nigerian inservice teachers’ self-assessment in core technology competences and their professional development needs in ICT. Journal of Computing in Teacher Education, vol. 26, no. 1, pp. 17-28. Andema, S., (2009). Digital literacy and teacher education in Uganda: The case of Bondo Primary Teachers’ College’, Vancouver: unpublished M.A dissertation, Faculty of Education, University of British Columbia. Andema, S., Kendrick, M. & Norton, B., (2013). Digital literacy in Ugandan teacher education: Insights from a case study’, Reading and writing., s.l.: http:/dx.doi.org/10.4102/rw.v4i1.27. Arts Education Partnership Working Group, (1993). The Power of the Arts to Transform Education., Washington, DC: John F. Kennedy Center for the Arts. Bagarukayo, E., (2018). Social media use to transfer knowledge into practice and aid interaction in higher education. International Journal of Education and Development Using Information and Communication Technology (IJEDICT), vol. 14, no. 2, pp. 210-231. Barriball, K. & White, A., (199)4. Collecting data using a semi-structured interview: A discussion paper. Journal of Advanced Nursing, vol. 19, pp. 328-335. Benali, M., Kaddouri, M. & Azzimani, T., (2018). Digital competence of Moroccan teachers of English. International Journal of Education and Development Using Information and Communication Technology (IJEDICT), vol. 14, no. 2, pp. 99-120. Chai, C. S., Koh, J. H. L. & Tsai, C. C., (2013). A review of technological pedagogical content knowledge.. Educational Technology & Society, vol. 16, no. 2, pp. 31-51. Creswell, J., (2007). Qualitative inquiry and research design:Choosing among five approaches. 2nd ed. Thousand Oaks,CA: Sage. Davis, D. J., (2002). Art education, preparation of teachers. In: J. W. Guthrie, ed. Encyclopedia of Education. 2nd ed. New York: Macmillan, pp. 121-123. Denzin, N. K. & Lincoln, Y. S., (2005). The Sage handbook of qulitative research. 3rd ed. London, New Delhi: Sage Publications. 146 IJEDICT Dorgu, T. E., (2015). Different teaching methods: A panacea for effective curriculum implementation in the classroom. International Journal of Secondary Education. Special Issue: Teaching Methods and Learning Styles in Education. 3(6-1) doi: 10.11648/j.ijsedu.s.2015030601.13, pp. 77-87. Erstad, O., (2015). Educating the digital generation. Exploring media literacy for the 21st century. Nordic Journal of Digital Literacy, vol. 5, no. 1, pp. 56–71. European Commission, (2007). Key competences for lifelong learning. European reference framework, Luxembourg: Office for Official Publications of the European Communities.. European Union, (2013). Survey of schools: ICT in education. Benchmarking access, use and attitudes to technology in europe’s schools, Belgium: European Union. Farrell, G., (2007). Survey of ICT in education in Uganda, Washington, DC: infoDev/World Bank. Farrell, G., Isaacs, S. & Trucano, M., (2007). Survey of ICT and education in Africa (2)53 Country Reports, Washington, DC: infoDev / World Bank.. Ferrari, A., (2012). Digital competence in practice: An analysis of frameworks, Luxembourg: Joint Research Centre of the European Commission. Gill, P., Stewart, K., Treasure, E. & Chadwick, B., (2008). Methods of data collection in qualitative research: Interviews and focus groups. British Dental Journal, vol. 204, no. 6, pp. 291- 295. Gudmundsdottir., G., (2010). From digital divide to digital equity: Learners’ ICT competence in four primary schools in Cape Town, South Africa. International Journal of Education and Development using Information and Communication Technology (IJEDICT), vol. 6, no. 2, pp. 84-105 . Gudmundsdottir, G. & Vasbø, K., (2017). Toward improved professional digital competence: The use of blended learning in teacher education in Norway. In: Proceedings of Society for Information Technology & Teacher Education International Conference 2017. Chesapeake, VA: Association for the Advancement of Computing in Education (AACE), pp. 499-509. Hardman, J., (2005). An exploratory case study of computer use in a primary school mathematics classroom: New technology, new pedagogy?. Perspectives in Education, vol. 23, no. 4, pp. 99-111. Hasniza, N., Niki, D. & Tengku, F. T. A., (2013). A case study of secondary pre-service teachers' technological pedagogical and content knowledge mastery level. Procedia - Social and Behavioral Sciences, vol. 103, no. 1, pp. 1-9. Hennessy, S. et al., (2010). Developing the use of information and communication technology to enhance teaching and learning in East African schools: Review of the Literature, East Africa: Centre for Commonwealth Education & Aga Khan University Institute for Educational Development – Eastern Africa Research Report No. 1. Isaac, S. & Micheal, W., (1995). Handbook in research and evaluation. “What sample size is ‘enough’ in internet survey research”? . In: R. Hill, ed. s.l.:Interpersonal Computing and Technology.An electronic Journal for the 21st Century. Developing teachers digital competence in Uganda 147 Johannesen, M., Øgrim, L. & Giæver, T. H., (2014). Notion in motion: Teachers’ digital competence. Nordic Journal of Digital Literacy, vol. 9, no. 4, pp. 300-312. Judge, S. & O'Bannon, B., (2008). Faculty integration of technology in teacher preparation: Outcomes of a development model. Technology, Pedagogy and Education, vol. 17, no. 1, pp. 17-28. Kaasbøll, J., (2014). Developing digital competence - learning, teaching and supporting use of information technology. Oslo: University of Oslo. Kirschner, P. & Davis, N., (2003). Pedagogic benchmarks for information and communications technology in teacher education. Technology, Pedagogy and Education., vol. 12, no. 1, pp. 125-147. Koehler, M. J., Mishra, P. & Yahya, K., (2007). Tracing the development of teacher knowledge in a design seminar: Integrating content, pedagogy and technology. Computers & Education, vol. 49, no. 3, pp. 740-762. Krumsvik, R., (2014). Teacher educators’ digital competence. Scandinavian Journal of Educational Research, vol. 58, no. 3, pp. 269–280. Laurillard, D., 2009. The pedagogical challenges to collaborative technologies. International Journal of Computer-Supported Collaborative Learning, 4(1). Retrieved from http://dx.doi.org.ezproxy.hioa.no/10.1007/s11412-008-9056-2, pp. 5-20. Lau & Sim, (2008). Exploring the extent of ICT adoption among secondary school teachers in Malaysia. International Journal of Computing and ICT Research, vol. 2, no. 2, pp. 19-36. Lund, A., Furberg, A., Bakken, J. & Engelien, K. L., (2014). What does professional digital competence mean in teacher education?. Nordic Journal of Digital Literacy, vol. 9, no. 4, pp. 281-299. Luwangula, I., (2011). Equipping teachers with ICT skills for pedagogical integration in Uganda: An evaluation of policy implementation in Jinja municipality. Makoe, M., (2012). Teaching digital natives: Identifying competencies for mobile learning facilitators in distance education. South African Journal of Higher Education, vol. 26, no. 1, pp. 91-104. Marshall, C. & Rossman, G., (1995). Designing qualitative research. Thousand Oaks, California: Sage Publications. Miles, M. B. & Huberman, A. M., (1994). Qualitative data analysis: An expanded sourcebook. 2nd ed. Thousand Oaks, California: Sage. Mishra, P. & Koehler, M. J., (2006). Technological pedagogical content knowledge: A framework for teacher knowledge. Teachers College Record, vol. 108, no. 6, pp. 1017-1054. Mutonyi, H. & Norton, B., (2007). ICT on the margins: Lessons for Ugandan education. Language and Education, vol. 21, no. 3, pp. 264-270. 148 IJEDICT Nakabugo, M. G. et al., (2008) . Large class teaching in resource-constrained contexts: Lessons from reflective research in Ugandan primary schools. Journal of International Cooperation in Education, vol. 11, no. 3, pp. 85-102. Nakintu, R. & Neema-Abooki, P., (2015). Usability of computers in teaching and learning at tertiary institutions in Uganda. African Journal of Teacher Education, vol, 4, no. 1. Ndawula, S., Kahuma, B. J., Mwebembezi, J. & Masagazi, J. Y., (2013). Getting schools ready for integration of pedagogical ICT: The experience of secondary schools in Uganda. International Journal of Academic Research in Business and Social Sciences, vol. 2, no. 3. Ndiwalana, A. & Tusubira, F., (2012). Understanding what is happening in ICT in Uganda: A supply- and demand side analysis of the ICT sector, Cape Town, South Africa: Research ICT Africa. OECD, (2003). Education at a glance 2003 OECD Indicators: OECD Indicators. Paris: OECD Publishing. Patton, M., (2002). Qualitative research and evaluation methods. 3rd ed. Thousand Oaks, CA: Sage. Russell, M., Bebell, D., O’Dwyer, L. & O’Connor, K., (2003). Examing teacher technology use: Implications for preservice and inservice teacher preparation.. Journal of Teacher Education, vol. 54, no.4, pp. 297-310. Røkenes, F. M. & Krumsvik, R. J., (2014). Development of student teachers’ digital competence in teacher education- A literature review.. Nordic Journal of Digital Literacy, vol. 9, no. 4, pp. 250-280. Smith, B. & MacGregory, (1992). What is collaborative learning? In collaborative learning: A source book for higher education. University Park, PA: National Centre on PostSecondary Teaching, Learning and Assessment (NCTLA). So, H. & Kim, B., (2009). Learning about problem based learning: Student teachers integrating technology, pedagogy and content knowledge. Australasian Journal of Educational Technology, vol. 25, no. 1, pp. 101-116. Säljö, R., (2010). Digital tools and challenges to institutional traditions of learning: Technologies, social memory and the performative nature of learning. Journal of Computer Asssisted Learning, vol. 26, pp. 53-64. Toit, J. D., (2015). Teacher training and usage of ICT in education: New directions for the UIS global data collection in the post-2015 context, Montreal: UNESCO Institute for Statistics. Trucano, M., (2005). Knowledge maps: ICTs in education, Washington, DC: infoDev/World Bank. Uganda, (2014). Enhancing teacher education for bridging the education quality gap in Africa: Needs assessment framework of teacher training and development to ensure education for all (EFA). Kampala: Ministry of Education and Sports.. UgandaMoES, (2006). Revised ICT draft policy for information and communication technology in the education sector. Kampala: Ministry of Education and Sports. Developing teachers digital competence in Uganda 149 Uganda MoES, (2008). Revised education sector strategic plan 2007-2015, Kampala: Ministry of Education and Sports. UN, (2018). Building digital competencies to benefit from existing and emerging technologies, with a special focus on gender and youth dimensions, Geneva: Commission on Science and Technology for Development. UNESCO, (2009). Information and communication technologies, Bonn: Retrieved 30 June 2016 from http://www.unesco.org/es/higher-education/themes/ education-buildingblocks/teacher education/icts/. UNESCO, (2014). Enhancing teacher education for bridging the education quality gap in Africa: Report on needs assessment framework of teacher training and development to ensure education for all. Kampala: UNESCO. UNESCO, (2015). Information and communication technology in education in Sub-Saharan Africa: A comparative analysis of basic e-readiness in schools. Montreal: UNESCO. US National Center for Education Statistics, (2000). Teachers’ tools for the 21st Century: A report on teachers’ use of technology, Washingon, DC: NCES 2000–102. van Dijk, J., (2005). The deepening divide: Inequality in the information society. Thousand Oaks: Sage. van Dijk, J., (2012). The evolution of the digital divide: The digital divide turns to inequality of skills and Usage. University of Twente: ISO Press. van Dijk, J. A. G. M., (2017). Digital divide: Impact of access. The International Encyclopedia of Media Effects, pp. 1-11. Wamakote, L., (2010). National government investment in ICT initiatives in primary and secondary schools in East Africa, East Africa: Centre for Commonwealth Education & Aga Khan University Institute for Educational Development – Eastern Africa Research Report No. 1. Wood, R. & Griffiths, M., (2007). Online data collection from gamblers: Methodological issues. International Journal of Mental Health and Addiction, vol. 5, pp. 151-163. Yin, R. K., (2014). Case study research: design and methods. London: Sage. _________________________________________________________________________ Copyright for articles published in this journal is retained by the authors, with first publication rights granted to the journal. By virtue of their appearance in this open access journal, articles are free to use, with p